Very thorough and professional! I had a water leak upstairs that caused damage to my walls and wood flooring on my first level. They came in assessed the damage and Right away started the process of drying all areas 100% with proper equipment to measure the proper moisture levels were being adhered to. After that was complete, they were able to work with the insurance company and complete a full analysis of the damage with proper presentation and guidelines to the insurance company. Once approved they packed all our furniture and belonging perfectly and stirred them. They then started the full demo and restoration on the walls and all of the wood flooring throughout the house. They also made sure all baseboards were pulled off due to the water damage. We worked with Wendie, she was outstanding always calling to make sure things were being completed, also always called when we had questions during the restoration. She was our go to and always delivered great service through communication on all phases. If you want a company that’s going to look out for your interests and do things properly, following guidelines and understanding how insurance works, this is the company you want to have in your corner. It’s a company like this if you want a major restoration done when dealing with insurance and state laws. I would 110% recommend and use them again if necessary.